Entry offer · Troubleshooting

Something in your tracking is lying. We find out what.

One defined problem, scoped and closed on its own. No retainer, no discovery phase — you describe the symptom, we trace it to the cause and fix it where it actually is.

Fixed scope, quoted before we start · from $150
One problem, one fixed priceTraced to the actual causeVerified against real orders

Typical cases

These are the ones that come up most. If yours is not listed, describe it — the answer is usually in the same family.

The purchase event does not fire, or fires without revenue
Google Ads is not receiving conversions it should be receiving
Meta and the store disagree about how many orders there were
A GTM tag that will not fire, or fires on the wrong pages
GA4 events missing after a theme or checkout change
The GA4 → BigQuery export stopped without anyone noticing

How a single fix runs

You describe the symptomWhat you are seeing, where, and since roughly when. Screenshots help more than theories.
We trace it to the causeThe symptom and the cause are often in different systems. We follow it rather than patching where it shows.
We quote a fixed scopeOne problem, one price, agreed in writing before any work starts.
We fix itIn GTM, in the data layer, in the platform configuration — wherever it turns out to live.
We verify against realityChecked against real orders in your back office, not against another analytics tool.
You get a written summaryWhat was broken, what changed, and anything else we noticed while we were in there.

How it runs

Four steps, one fixed price

  1. 01

    Describe

    Send the symptom and the accesses we need.

  2. 02

    Trace

    We reproduce it and find where it actually originates.

  3. 03

    Quote

    Fixed scope and price, in writing, before work begins.

  4. 04

    Fix & verify

    Corrected, reconciled against real orders, written up.

from $150One defined problem
Describe your case
  • Fixed scope agreed in writing first
  • Cause traced, not just the symptom
  • Fix implemented
  • Verification against real orders
  • Written summary at handover
  • No retainer, no lock-in

If the trace shows the problem is larger than one fix — a checkout that never exposed the data, or tracking that needs rebuilding — we tell you that before starting, not halfway through the invoice.

FAQ

Before you send accesses

What if you cannot find the cause?

We tell you what we ruled out and what it would take to go further, and we rescope with you. What we do not do is keep billing hours against a problem we have not located.

Do we have to buy anything else afterwards?

No. A single fix is a complete piece of work. If your analytics turns out to be worth standardising, we will say so — but that is a separate decision, taken after you have seen how we work.

How fast can you start?

Usually within a few days of accesses arriving. Collecting accesses is normally the slowest part, so starting that early helps more than anything else.

Which platforms do you cover?

Shopify and WooCommerce on the store side, GA4 and GTM for tracking, and Google, Meta, TikTok, Pinterest and Microsoft on the advertising side.

If the whole stack needs standardising

A single fix stays a single fix. But if the analytics underneath turns out to be worth rebuilding, the full system — validated tracking, all ad spend joined to revenue in your own BigQuery, standard dashboards and conversational analytics — deploys in about a week.

Describe what you are seeing

Send the symptom, the platform and a screenshot if you have one. We come back with what we think is happening, what it would take to fix, and a fixed price — before any work starts.